Privacy Policy

General Privacy Statement - Use and Disclosure

From 21 December 2001, new laws came into effect for all personal information held by organisations. These laws regulate, among other matters, the way organisations collect, use, disclose, keep secure and give people access to personal information. Your right to privacy is important to us and in order to understand your privacy rights we recommend that you read this statement carefully.

Detailed below is our policy on the management of personal information.

We are collecting personal information from you to enable us to provide you with stockbroking and investment services. Personal information collected will be used to allow Southern Cross Equities to provide you with general financial securities advice and where appropriate personalised securities and financial advice as well as providing settlement for securities, derivatives and other transactions.

In addition, to allow us to provide these services to you we may provide your personal information to other parties with whom we have arrangements and who carry out on our behalf certain matters in respect to our services. These other parties are also bound by privacy rules.

Other parties include but are not limited to:

• Berndale Securities Limited ("Berndale") our third party clearer for equity and derivatives transactions, who will use your personal information to settle and clear your equity securities transactions. Berndale advise your information will usually be disclosed to the securities clearing house, share registries, financial institutions, service providers (such as software providers, delivery companies, and mail houses), stockbrokers or financial advisers and where applicable margin lenders.
• Your bank or other financial institutions;
• Our auditors;
• Entities we use for printing and/or mailing your regular statements and reports, newsletters and other services we provide for you;
• Where relevant, your executors, auditors, administrator, trustee, accountant, guardian or attorney;
• Share registries and companies we raise capital for;
• Regulators when required by law

Depending on the product or service that we are providing to you, we may also disclose your personal information to help us develop, identify and inform you of other financial products or services that may interest you. Additionally, we will disclose information if we are required by law to do so or if the laws allow us to do so or if you provide you consent for us to do so.

If you do not consent to your personal information being used as disclosed above or if you do not provide the personal information requested, this may affect our ability to provide the services you have asked us to provide. By continuing to make transactions on your accounts, you consent to Southern Cross Equities maintaining, using and disclosing your personal information as explained in this statement.

You may request access to your personal information that we, or an outsourced service provider hold. You may be charged a fee for obtaining access to your personal information.

Requests to withdraw your consent for us to use and disclose your personal information or to request access to personal information held by an outsourced service provider or us should be made in writing addressed to:

Att: Privacy Officer Southern Cross Equities Limited Level 32 88 Phillip Street Sydney NSW 2000

Where it is established that personal information we hold about you is not accurate, complete or up-to-date, we will take all steps necessary to promptly correct it.

If you supply us with information about another person, you agree to show them a copy of this statement and to tell the person that:

• We are holding information about that person;
• Personal information collected about that person will be used for the primary purpose set out in this statement and without that personal information, this purpose cannot be fulfilled;
• Personal information collected about that person will usually be disclosed to third party organisations described in this statement; and
• The person has the right to access and correct personal information we hold about him or her.

From time to time we may collect the following types of information from our website for statistical purposes:

number of users who visit the website;

• date and time of visits;
• number of pages viewed; and
• traffic patterns.

To collect this information we use two types of cookies. Firstly, we may use permanent cookies to keep a record of all visits to our website. These cookies do not contain any personally identifying information.

Secondly, we may use session cookies. These cookies are used as a security measure to identify you before allowing you access to your confidential account information.

If you have any additional questions about our privacy statement please do not hesitate to contact the Office Manager on (02) 9231 0880.